Castle Consultants International (“Castle,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, register for programs, or participate in our workshops, retreats, or community offerings—whether you are located in the United States or internationally.
Information We Collect
We may collect personal information you voluntarily provide, including:
- Name, email address, phone number, mailing address
- Billing and payment information
- Registration and participation details for workshops, retreats, or events
- Communications you send to us
- Information related to post-retreat community access or ongoing programs
We may also collect limited technical information automatically, such as:
- IP address
- Browser type and device information
- Website usage and navigation data
This information helps us operate effectively and improve the experience we provide.
How We Use Your Information
We use your information only for legitimate business and program purposes, including:
- Processing registrations and payments
- Delivering programs, workshops, retreats, and related materials
- Communicating with you about experiences, updates, or support
- Providing post-program community access and follow-up
- Improving our offerings and website functionality
- Meeting legal, regulatory, or administrative obligations
We do not sell, rent, or trade your personal information.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, we process your personal data under the following lawful bases:
- Consent (e.g., when you register or opt in to communications)
- Contractual necessity (e.g., to deliver programs you register for)
- Legitimate interests (e.g., improving services, operational communications)
- Legal obligations (e.g., financial or regulatory compliance)
International Data Transfers
Castle Consultants International is based in the United States. If you are accessing our services from outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Third-Party Services
We may use trusted third-party service providers (such as payment processors, email platforms, website hosting, or scheduling tools) to support our operations. These providers:
- Receive only the information necessary to perform their services
- Are required to protect your data
- Are prohibited from using your information for their own purposes
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Provide ongoing program or community access
- Meet legal, accounting, or regulatory requirements
When information is no longer needed, it is securely deleted or anonymized.
Your Rights (International & GDPR)
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time
- Request data portability (where applicable)
To exercise these rights, contact us using the information below.
Cookies & Tracking
Our website may use basic cookies or similar technologies to support functionality and understand site usage. You can manage cookie preferences through your browser settings.
Children’s Privacy
Castle Consultants International does not knowingly collect personal information from individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
For questions, concerns, or requests related to privacy or data protection, contact:
Castle Consultants International
Email: diane@castleconsultantsinternational.com
TERMS & CONDITIONS (TERMS OF USE)
Effective Date: January 9, 2026
By accessing this website or participating in any Castle Consultants International programs, workshops, retreats, or community offerings, you agree to the following Terms & Conditions.
Use of Website
This website and its content are provided for informational and educational purposes only. You agree not to misuse the site, attempt unauthorized access, or interfere with its operation.
Program Participation
Participation in Castle programs is voluntary. Experiences are designed to support reflection, clarity, and intentional life and career design.
Castle programs are not therapy, counseling, or medical treatment, and do not guarantee specific outcomes.
Intellectual Property
All content, materials, frameworks, and methodologies—including the Castle Process—are the intellectual property of Castle Consultants International and may not be copied, distributed, or used without written permission.
Payments, Cancellations & Refunds
Program fees, cancellation policies, and refund terms are provided at the time of registration. By registering, you agree to those terms.
Limitation of Liability
To the fullest extent permitted by law, Castle Consultants International is not liable for any direct or indirect damages resulting from:
- Use of this website
- Participation in programs or events
- Reliance on materials or discussions
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict-of-law principles
